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At Sova we are immensely proud of our staff. A service is only as a good as the people who carry it out, and that’s why we pride ourselves on offering our service users the very best care professionals. In this new series we’re exploring some of the personal stories behind our care service, and finding out what drives our staff to do such a fantastic job.


What is your full name and job title?
Vicki Skerritt, Child and Adult Care Worker

What attracted you to this line of work? 
Early in my working life, I witnessed first-hand the professionalism, commitment and skills required to be a carer, which inspired me to pursue my career in care services. It is also a flexible job that fits in around your family life, which I really value.

What do you love most about being a carer?
Being a carer is very rewarding and gives great job satisfaction. Everyday you face new challenges, and no two days are ever the same, as you are always learning new things - it's a lifelong learning curve!

How many years have you been working in this field, and what is the most important thing that you've learned?
I have worked for the NHS and as a carer for over 10 years. The most important thing I’ve learned is the value of being a really good listener. I've also discovered that even the smallest help can mean so much to someone, and also that, to truly care for someone, you must treat them as an individual and adapt to their needs

What is your most treasured memory or experience from your career? 
My most treasured memory is from an elderly lady I looked after, she always made me laugh as she had a wonderful sense of humour, and I really enjoyed listening to all of her life stories. One of her quotes still stays with me: "kindness can transform someone's dark moments with a blaze of light, you'll never know how much your caring matters".

What would your advice be for someone considering using a care service, either for themselves or for a loved one?
If you are considering using a care service, be sure to do plenty of research first. When you speak to a care provider, clearly explain what your needs are, and make sure that they can offer the full scale of care that you require. Take your time to review your options and ensure that you make the best decisions for your needs. Choosing a carer is a very personal process, so don’t be afraid to say if something isn’t right for you. If you know a carer, or someone that has been cared for, have a chat with them to find out more about their experience, and ask as many questions as you can.

What advice would you give to someone considering a career as a carer? 
If you want a career where you can make a real difference, then care is for you. For those just starting out my advice is to give the job time - it can feel very overwhelming to begin with, but don’t forget just how important your work is. Helping someone is such a rewarding and fulfilling experience. 

If you’d like to find out more about what a care service can offer for you, please get in touch with Sova Healthcare today.
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