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Healthcare Advice - Blog | Sova Healthcare


Home Care Services from healthcare providers can be challenging to choose from, especially when you are looking for yourself or a loved one. Not only do you need to make sure that they are able to offer the level of care that you require, but also that they allow you to live in a way which suits your lifestyle. Before signing up to a provider such as Sova Healthcare, it's important that you consider your options, and make sure that what they offer is right for you; consider asking these five questions before making your decision:

1. What is your previous experience?
You need to ascertain whether the provider has experience of caring for someone with similar circumstances to your own. Whether you require specialist services for a particular condition, such as Alzheimer's care services, or more generalised care to assist with aspects of older age, you need to make sure that they understand what you will require and have been able to previously deliver such care successfully to other customers. Sova Healthcare is able to provide a wide range of different care services, which are tailored to your needs, so you're sure to find a package to suit you.

2. What qualifications do your staff have?
A healthcare provider may have some excellent experience under their belt, but if their staff do not have the necessary qualifications and training, then they could be putting you at risk. Make sure that your healthcare provider ensures that all staff are fully qualified and screened prior to recruitment, and that they provide them with regular training, in order to maintain high standards of care. At Sova Healthcare, we take our staff's training and quality very seriously, and ensure that all staff are compliant with the Care Quality Commission (CQC) and the Disclosed Barring Service (DBS), as well as abiding by a confidentiality agreement. We also require staff to take annual training updates to make sure that they have full understanding of basic life support and first aid, as well as other relevant health and safety matters.

3. Who would be looking after me and how will my care be delivered?
Try to find out more about the individual or group of individuals who would be looking after you, and ascertain how your care would be delivered. If you would prefer one-to-one care with a regular member of staff, then make sure your provider is able to offer this. Also, if you will be receiving care in your own home rather than in a care facility, make sure that the availability of their carers meets your requirements. If you need 24 hour care services but their staff can only provide a 12 hour service, then you will need to approach an alternative provider.

4. Can you help me to maintain my lifestyle?
Maintaining your quality of life is one of the most important aspects of receiving healthcare. Without it, you are likely to become depressed, and your well being will suffer as a result, so choosing a provider who can help you to make the most of life and carry on with your favourite pastimes is vital. At Sova Healthcare, we know how incredibly important it is to deliver more than just health services, so we provide companionship care services to not only allow our customers to have a friends as well as a carer, but also to help them to go on day trips and visit family members and loved ones.

5. Is my contract flexible if my circumstances change?
As we all know, health can be unpredictable at times, so it's essential that your provider allows a degree of flexibility with your healthcare plan. Whether you no longer need health care, or need to change your care package down the line, you should always have full control over the service you receive. Your provider should also be able to give you a detailed breakdown of all costs associated with your care up front, along with any payment options, so there aren't any nasty surprises down the line.

We hope that these questions have helped to give you a better understanding of some of the more important aspects of choosing a healthcare service. Sova Healthcare is dedicated to delivering the very highest standards of service with the personal touch that very few other providers can match. If you'd like to find out more about our care services, please visit our FAQ page, give us a call on 0800 688 8866 or contact us for more information.
Old age home care

Choosing the right care option for you or your loved one can be a difficult decision. When we become reliant on assistance from others, it can be hard to imagine how it would be possible to remain in our own homes, but here at Sova Healthcare we believe that every client should have the right to stay in familiar surroundings. Here are five reasons why you should consider home care over a care home:
  1. Surroundings
    One of the main advantages of home care is the fact that you will be staying in an environment that's familiar to you. A change of location can be stressful at the best of times, but it can hit us particularly hard when we are feeling vulnerable or unwell. By staying in your own home you will be surrounded by the people and the things that you know and love best, and your wellbeing is likely to reap the rewards.

  2. Funding
    Surprisingly enough, it is often cheaper to be cared for in your own home than in a care home, as you do not have to pay for accommodation costs on top of your care. You may also be eligible for funding from your local authority for some or all of the expense. You can find out more about available finance options on our Funding page.

  3. Attention
    When you are cared for in your own home, you will have your own dedicated carer. This means that you won't have to worry about competing for attention from busy care home staff, and your needs will be cared for one-on-one by a regular provider who will get to know you and your requirements very closely.

  4. Lifestyle
    Becoming reliant on a carer doesn't mean that life as you know it is over. When you are cared for at home, you are much more likely to be able to retain some independence, and as part of our social companionship service, our carers can even accompany you on trips to visit friends and relatives away from home.

  5. Food
    Mealtimes can be a very personal occasion; everyone has their own likes and dislikes when it comes to food, but unfortunately, care homes are often too busy to cater to individual tastes. When you are cared for at home by one of our highly trained members of staff, you will be able to discuss with your carer what you would like to eat and when you would like to eat it, giving you total control.
Our homes are so much more than bricks and mortar. They have immeasurable sentimental value to us, and by staying in your own home, you can avoid a lot of unwanted upheaval, making the transition into healthcare as smooth as possible.

At Sova Healthcare, we provide more than just healthcare services. Our domiciliary carers can assist with a variety of household chores, including cooking and cleaning, while providing you with assistance for dressing, bathing, medical administration and more. If you would like to find out more about the home care services that Sova can offer you, please visit our care services page, or contact us for more information.
Winter weather

With the cold weather now well and truly upon us, and winter just around the corner, it's normal to feel concerned about your loved ones, particularly any elderly friends or relatives who may be living on their own through these chilly months. Although winter-related mortality fell in 2013/14, there were still over 18,000 preventable deaths in England and Wales alone, with the most vulnerable group being those aged 75 and over. So what can you do to help your loved ones to get through this time safely? 

Check up on them regularly
The most important thing is to keep in contact with them regularly - ideally you should visit them in person, but if this is not practical, a daily phone call to check in with them and make sure that they have everything they need will help give you peace of mind, as well as bringing them the comfort of knowing that someone is looking out for them. 

Make sure they stay warm safely 
Speak to them about their heating and make sure their thermostat is set to an adequate temperature. It should be around 21oC in living rooms; bedrooms can go down to 18oC, but electric blankets or hot water bottles can also be used to boost temperature. You should also make sure that they have sufficient winter clothing and blankets. If you have any concern regarding their heating system, arrange for a qualified engineer to assess it. If they use gas, make sure that a carbon monoxide alarm has been fitted and that they know to leave air vents unblocked. 

If you have any concern about how your loved one will pay for heating during the winter, you can find out about the help available for winter fuel payments at Age UK.

Encourage them to stay healthy
Make sure your loved ones eat well by incorporating a variety of fruit and vegetables into their diet, and ensure that they have at least one hot meal per day. If they cook for themselves, make sure that their cupboards and freezer are well stocked in case it is too difficult for them to get to the shops during very cold spells. Encourage them to take advantage of government health initiatives such as the flu vaccine, free to anyone over 65, as well as those with underlying health conditions and weak immune systems.

Help them to avoid accidents
When ice or snow cover roads and pavements, accidents are far more likely to happen, and as elderly people are far more vulnerable to injury than younger adults, the repercussions of a slip or fall can be far more serious. If your loved one is likely to venture out in inclement weather, ask them whether you or another volunteer can run their errands for them, or accompany them on their outing. You can also assist by gritting the path and driveway surrounding their property and offer to shovel snow for them. If your loved one usually drives, suggest that they leave the car at home until the weather improves, and offer help and assistance where you can.

How Sova Healthcare can help
We know that as much as you care about your loved ones, it is not always practical to care for them, particularly if you live far away or work full time. We offer an extensive range of flexible care options, which are tailored to you, so we can offer as much or as little support as you require, allowing you to rest easy, safe in the knowledge that your loved ones are being looked after. If you’d like to find out more about how Sova Healthcare can help you, please get in touch with us today.