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sova healthcare

Birmingham office

Providing clients with the highest quality of home and domiciliary care services, tailored to their personal needs and requirements, Sova Healthcare has been growing over the last year. As a result, and in order to expand the areas we can offer our care services to, we have decided to open new offices in Birmingham to offer the best Alzheimer’s, Dementia, Night Care and other services to the Birmingham and West Midlands.

Home & Domiciliary Care Services in Birmingham

In our experience, the Birmingham area has sometimes been lacking in providing personal, high quality care to the elderly. In fact, earlier this year the City Council was accused of being heartless when finding care home placements for the elderly with an ‘eBay-style auction’ system. This system, which is said to take the humanity out of care, has brought a sharp rise in safeguarding issues in the region and has been called 'broken', leading to a system from which ‘our elderly are suffering’. 

Sova Healthcare is different. We offer a range of home care services that all have one thing in common, which is our absolute priority of putting the clients first. Our home carers and assistants, specialising in Alzheimer's, Dementia and other types of care services, are all highly trained towards providing clients with the most personalised, understanding and professional care and support, while also always ensuring that their independence isn't being taken away. Indeed, we pride ourselves on helping our clients to maintain their independence and freedom to enable them to enjoy their golden years as much as possible, while also ensuring peace of mind for relatives and loved ones. 

We will soon be opening our new offices in Birmingham, providing the area with a range of personalised home and domiciliary care services.

To find out more about the various home care and domiciliary care services we offer, download our brochures or get in touch with a member of our friendly team.
elderly care

Healthcare and nursing care providers often talk about ‘home care’ and ‘domiciliary care’, but what are they exactly, and how to the various services differ?

In short, home care is all about enabling your loved ones to remain in their homes instead of moving into a nursing home, by having professional carers and nurses visit them to support them at home. This involves help with everyday tasks, errands, and even financial matters.

What are the benefits of Home Care?


Choosing home care over a care home will benefit clients in many ways:
  • Independence - Depending on the care service and your requirements, home care will enable clients to remain independent in their homes. 

  • Care - Home care still means high quality, professional care from administering medication to assisting in therapies and helping with running errands. 

  • Support - Whether a client is recovering from an illness or a stay in hospital, home care can help facilitate this transition, as well as helping manage finances, and everyday domestic tasks. 

  • Companionship - Home carer can provide clients with social companionship, not only checking if they’re well but also developing a true and caring friendship. 

  • Peace of Mind - Knowing that one of our home carers is visiting a loved one, will give you peace of mind that they are in good health and well looked after while living independently. 

When do you Need Home Care? 


This is difficult to answer as every person is different. Relatives, loved ones and health professionals are undoubtedly the best people to rely upon, when deciding whether home care services are necessary. Here are examples that can help you to determine whether someone might benefit from receiving home care:

  • Illness - Perhaps you have a loved one who is battling a long term illness, and requires a lot of support and care. In this case, domiciliary care could help them to perform daily tasks, making their everyday life as enjoyable as possible.

  • Disability & Mental Health - If your loved one has a disability or mental health issues, complex home care services could be a solution to providing care and support while allowing them to live independently. 

  • Returning from Hospital - Someone who’s returning from hospital after an operation or recovering from an illness requires additional care and support, which can be provided with hospital to home care by helping them to transition back to their normal lives. 

  • Dementia & Alzheimer's - Unfortunately, people diagnosed with these diseases can lose the ability to perform simple tasks and look after themselves, but specialised Alzheimer’s care services can provide a lifeline for them. 

  • Old Age - Elderly care services are designed for clients who are getting older, and could use some support and help with their day to day lives. 

What are the different types of Home Care Services? 


A wide range of home care services exist, depending on the nature of the additional support that you or a loved one require. It is, however, essential that this service is tailored to personal needs and requirements. This ensures that that the care service fits around existing daily routines to provide support without disrupting habits.

Here are some of the home care services available: 
  • Domiciliary Care - This is a personal care service for clients battling disability or illness, who struggle with bedroom mobility, bathing, household tasks and more. 

  • Palliative Care - This kind of care is a type of end-of-life care service, helping people who have been diagnosed with life-threatening or terminal illnesses, while providing emotional care and support. 

  • Hospital to Home Care - After being discharged from hospital after an injury or illness it can be challenging to return to your regular life. This service is all about helping clients recover, re-adjust and transit back into their old habits. 

  • Live-In Care - As your loved ones get older, they might find that their needs become complex and need 24 hour care. Having live-in care can be what they need, allowing them to stay in their own homes and out of a care home. 

  • Night Care - This type of home care service provides clients with support throughout the night, as well as being by their side when falling asleep or waking up. 

  • Alzheimer’s Care - Our clients who suffer from Alzheimer’s disease require specialist care from professional carers, who are aware of the many and complex challenges of such disease. This enables them to provide the best and most comprehensive care service. 

  • Dementia Care - Dementia is a cruel illness which can effect anyone and requires specialist care. Similarly to Alzheimer’s, is is a complex illness affecting clients in many different ways.

  • Social Companionship Care - This is more about providing companionship and assistance with day to day household chores to clients, making their everyday life easier. 

How Much Does Home Care Cost? 


The cost of home care can vary greatly, depending on the type of care service, the region you live in and other factors.. From our experience in the industry, home care can cost between £12 per hour to £25 per hour, although again, this can vary greatly depending on the individual. 

If you want to know more about our home care services, you can download our brochures from our website. You can also or get in touch with us to talk to one of our experienced advisors, and find out how home care can be tailored for you.
There's no denying that more of us are now reaching old age than ever before - while this rise in life expectancy is thanks to excellent advances in medical technology and education, the knock-on effect is an increased strain on the NHS. With the post-war baby boom generation now already beginning to retire, our care system is about to face a strain like never before.


The Integral Foundation has projected that, by 2018, the proportion of over-65s in the UK will have risen by around 2 million, which at current funding levels will mean that spending per patient will have to fall by 9% to cover the increase in demand from this generation. When Simon Stevens, the current Chief Executive of the NHS, joined the organisation in 2014, he admitted that "service pressures are intensifying, and long-standing problems are not going to disappear overnight".

With this reality looming, more and more people will need to look to independent social care or healthcare to support both themselves and elderly relatives and to ensure thorough, high-quality care. While the NHS is undoubtedly a fantastic institution, and the envy of many countries around the world, the reality is that, with increasing demands, it can no longer offer a service which is tailored to its patients. Although NHS funded care homes are available, they are often oversubscribed, and of variable quality.

At Sova Healthcare, we adapt our care to you. We offer a wide variety of different service options, but we always take into account any special needs or requirements you may have in order to provide truly personal care. Our staff are all highly qualified and receive specific training and experience to enable them to perform their job to the high standards that we expect, and our customers deserve.

Although all our services are available privately, funding support is available if you require it. Your local authority may be able to help finance some or all of your care costs - simply contact your social services department to find out more. We are also one of only a handful of healthcare providers to offer an appointeeship service, which allows vulnerable adults and the elderly to receive financial help and guidance to enable them to live independently.

If you'd like to find out more about how Sova Healthcare could help you, or an elderly friend or relative, please get in touch with us today to talk through your requirements, or visit our FAQ page to find out more.
At Sova we are immensely proud of our staff. A service is only as a good as the people who carry it out, and that’s why we pride ourselves on offering our service users the very best care professionals. In this new series we’re exploring some of the personal stories behind our care service, and finding out what drives our staff to do such a fantastic job.


What is your full name and job title?
Vicki Skerritt, Child and Adult Care Worker

What attracted you to this line of work? 
Early in my working life, I witnessed first-hand the professionalism, commitment and skills required to be a carer, which inspired me to pursue my career in care services. It is also a flexible job that fits in around your family life, which I really value.

What do you love most about being a carer?
Being a carer is very rewarding and gives great job satisfaction. Everyday you face new challenges, and no two days are ever the same, as you are always learning new things - it's a lifelong learning curve!

How many years have you been working in this field, and what is the most important thing that you've learned?
I have worked for the NHS and as a carer for over 10 years. The most important thing I’ve learned is the value of being a really good listener. I've also discovered that even the smallest help can mean so much to someone, and also that, to truly care for someone, you must treat them as an individual and adapt to their needs

What is your most treasured memory or experience from your career? 
My most treasured memory is from an elderly lady I looked after, she always made me laugh as she had a wonderful sense of humour, and I really enjoyed listening to all of her life stories. One of her quotes still stays with me: "kindness can transform someone's dark moments with a blaze of light, you'll never know how much your caring matters".

What would your advice be for someone considering using a care service, either for themselves or for a loved one?
If you are considering using a care service, be sure to do plenty of research first. When you speak to a care provider, clearly explain what your needs are, and make sure that they can offer the full scale of care that you require. Take your time to review your options and ensure that you make the best decisions for your needs. Choosing a carer is a very personal process, so don’t be afraid to say if something isn’t right for you. If you know a carer, or someone that has been cared for, have a chat with them to find out more about their experience, and ask as many questions as you can.

What advice would you give to someone considering a career as a carer? 
If you want a career where you can make a real difference, then care is for you. For those just starting out my advice is to give the job time - it can feel very overwhelming to begin with, but don’t forget just how important your work is. Helping someone is such a rewarding and fulfilling experience. 

If you’d like to find out more about what a care service can offer for you, please get in touch with Sova Healthcare today.
old age care

At Sova Healthcare, we understand that relying on healthcare can be a stressful experience, so we want to make the process as easy as possible for you or your loved one. Financial care isn't always something that's immediately considered when someone uses care services for the first time, but we have seen hot it can make a huge difference to the well-being of our customers and their families - quite simply, we worry about the money so you don't have to.

We are one of only a handful of providers in the UK to offer an appointeeship service, which gives financial support to those with physical or mental disabilities, as well as to vulnerable adults and older people. The guidance and help that we offer allows our customers to live with more freedom, helping them to really get the best out of life.

Sova Healthcare is fully accredited by the government's Department of Work and Pensions to act as a corporate appointee and offer accountability for customers' finances. This means that we are authorised to liaise with multiple organisations, such as local authorities, on your behalf, so we can handle all financial dealings, including receipt of benefits. We are also happy to help on a personal level by agreeing a budget for bills and living expenses, and we can offer advice and assistance on saving money, as well as repaying debts.

We pride ourselves on providing unique care, tailored to our customers, through all services that we offer, and our appointeeship assistance is no exception. We understand how important independence is, so our customers can retain as much or as little control over their money as they are comfortable with. We liaise regularly with family members to ensure that we are helping our customers to achieve both their financial and their personal goals.

If you're considering monetary assistance for yourself or a loved one, please get in touch with us today, or see our list of Frequently Asked Questions to find out more about the programme. Our appointeeship staff are all highly trained in financial care, so you can be sure that you are in safe hands.