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The Appointeeship programme is designed to help older people suffering from age related illnesses as well as people with learning or physical disabilities manage their money more effectively, by ensuring that they do not have to worry about claiming benefits or allowances they are entitled to, as well as helping them manage their daily finances. 
Indeed, it has too often been the case that clients with disabilities fail to benefit from the financial help they are entitled to, due to the fact that they are either unaware that they are eligible, or are unsure about the procedure to claim these benefits.

This is why having a financial appointee could be the best solution towards preventing financial abuse, as well as helping them claim benefits that they are entitled to, in order to ensure peace of mind for friends and family.


How does the Appointeeship Programme work?


The process of the Appointeeship service is simple and completely transparent:
  • A bank account in your name will be created for you
  • All benefits and allowance will be collected and transferred directly into this account
  • The money in this account will then be used to pay all your bills through setting up direct debits
  • Monthly expenditures and budgeting will be agreed on with the client from the account to ensure reasonable and intentional spending
The Appointeeship Programme, along with all all of the other home care services we provide is entirely tailored to, and designed to fit the needs of each client. The aim of this service isn't to exercise control over your finances, but to help you manage them while ensuring that you fully benefit from any allocation that you are entitled to.
Your appointee will be there to advise you on financial decisions, budgeting, and allocations, before discussing them with you to ensure that you agree with what they are recommending.

This service can be very reassuring for family, friends and loved ones, as it removes any sense of burden that comes with managing another person's finances, while providing peace of mind that your loved one's money and assets are safe and efficiently managed to their advantage. 

What is an Appointee?


An appointee is there to help manage the finances of people with learning, physical and mental disabilities, as well as people who are suffering from age-related illnesses such as Alzheimer's or Dementia, all of which may render them unable to look after their own financial affairs. 

The primary role of your appointee will be to ensure  that you receive any benefits you are entitled to, as well as liaising with the Department of Work and Pensions  to ensure that any changes to your circumstances are accounted for.
Through this programme, people are able to retain ownership over their finances and assets without having to worry about missmanagement, abuse or theft. This service can range from simple, everyday money matters such as paying bills, to help with budgeting, benefit claiming and managing assets.

The aims of this service are empowerment and trust.
For elderly people who already require Dementia care, retaining control and independence despite their age or condition is essential. This is why the service aims to preserve that independence, while eliminating the risk of being taken advantage of.

With years of experience, our appointees already look after client accounts throughout the UK, and can help you or a loved one ensure that money matters are managed wisely.

For more information about our Appointeeship services, get in touch with us today. Call one of our friendly staff members to discuss your needs and requirements on 0800 688 8866, or email us at enquires@sovalhealthcare.co.uk.


Winter is a very difficult time for the elderly and their caregivers. In fact, it is during the Christmas holiday period that older people are most at risk of falling ill or having an accident, yet this is also a period during which they can be lonely due to reduced mobility, health conditions that preventing them from travelling, or having no direct relatives to turn to. 

Elderly loneliness at Christmas

This is why it's important to ensure that you pay particular attention to the elderly during this holiday period, whether you are a caregiver, a family member, or simply a friend.

So how can you prevent loneliness of the elderly and take care of them? In this blog post, we have put together some advice for carers to help reduce the risk of accidents and bad health during this time of the year, to allow this period to be merry for all.

Accounting for reduced mobility

Often, older people being cared for do not need your help too much, are quite independent and very active. By all accounts, they’re almost completely self-sufficient.  

Come Christmas time, this can change drastically. 

One of the biggest problems the elderly can face during Christmas is mobility. Whether it’s frosty walkways or slippery paves, these are big dangers for the elderly which reduces their mobility and independence, making it a lot more challenging for them to run errands, visit relatives or friends, or just exercise. From the caregiver's perspective, this risk of injury as well as reduced independence can cause a lot of stress and worry. 

Besides the actual risk of slipping or falling, there’s the fear of having a fall, causing older people to not be as confident when going out or even putting off doing so, which can then sometimes lead to malnourishment or loneliness. This is often because they would know of friends who have had bad falls, and a rational fear of being injured. 

Making sure your loved ones have appropriate footwear is a good start. Nothing heavy like hiking boots but preferably walking shoes or good trainers that will help give their feet traction when on slippery or icy grounds. If your loved one uses a walking frame, that will certainly give them more support, if they don’t, recommend that for the Christmas period they start using a walking stick to enhance their stability. 

If you know that your loved one’s drive or pavement does get frosty during cold weather, next time you visit them, salt or sand their drive to minimise the risks and encourage them to go out.

Ensuring that older people keep warm

Keeping warm is an important concern for the elderly, as catching a cold this time of year could lead to pneumonia or other illnesses that could be life threatening due to weaker immune systems. It is also one of caregivers’ biggest concerns, especially as they can’t be with them constantly. 

One piece of advice is to make sure your loved ones wear warm clothes and possibly heating. 
Take them on a shopping trip to buy some suitable clothes for the winter. It is also worth thinking about getting windproof and waterproof items to protect them from the winter weather.

Also ensure you check that their central heating is working as they probably wouldn’t go through the process of hiring a repairman, whom may also be short-staffed over Christmas.

Visiting and checking up regularly

Christmas is the busiest time of the year and your loved ones could feel, as you’re trying to get everything ready and organised, isolated and forgotten. Caregivers experience this struggle to finding time every year, trying to balance Christmas plans and looking after their loved ones. During such a festive period, loneliness and isolation can be felt more intensely, yet by not wanting to “burden” anyone, older people might restrain from reaching out if they do.

Regular phone calls can really help prevent such a feeling, and setting them up with a basic tablet to be able to video call them can truly help them feel included if they can’t be with you. The latter can be more challenging, but it can really reassure them and avoid isolation. 

If you are unable to go visit someone you usually care for throughout the year during the Christmas holidays, you could look at home care services such as social companionship. It is a type of care service providing a companion, friend and carer to your loved one. This type of home care service enables your loved one to remain fully independent, whilst also reassuring you that they are well and not alone.

For more information about the different home care services available from Sova Healthcare, and to further discuss your needs and requirements, you can download our brochure or get in touch with a member of our friendly team.